Average repair costs include annual break fix support, out-of-pocket costs, end-user lost productivity, IT repair time, and end-user and IT time to replace data. Actual repair costs may vary depending on models and circumstances involved. Results shown for non-Panasonic devices are based on average device acquisition costs, per-incident repair costs, and device failure rates as reported in the IDC white paper, Pay Now, Save Later: The Business Case for Rugged Devices. Estimated savings calculations for Panasonic tablets utilize base model prices.